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A mobile intranet for knowledge sharing on-the-go

Silkeborg Municipality is on top of public sector innovation with professional collaboration tools.
Silkeborg Municipality Colibo Customer Public Sector

Effective communication with employees on the road

Challenge 

Employees working away from the office had difficulties receiving relevant information, sharing knowledge, and communicating internally.

Results
With Silkeborg Municipality's new intranet solution, they have achieved better internal communication and more efficient workflows, both in the office and with patients and citizens.
  • 5,000-10,001 employees
  • Municipality
  • Live since June 2016
  • Denmark

A mobile intranet for knowledge sharing on-the-go

At the healthcare department in the Municipality of Silkeborg, they found that the employees who were working away from the office had difficulties receiving relevant information, sharing knowledge, and communicating internally. The solution they had at the time was not very user-friendly and was, therefore, rarely used.

The Municipality of Silkeborg in the centre of Jutland

The Municipality of Silkeborg is an attractive place to live, centred in Jutland and close to some of Denmark’s larger cities, with more than 600,000 jobs that can be reached within one hour of commuting. Furthermore, Silkeborg is known as one of the most efficient municipalities in Denmark because they manage to be on top of innovation and digital development.

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Enterprise Collaboration Tools for thousands of employees

With thousands of employees, and almost that many different departments, competencies, places of work, and citizens to take care of, effective internal communication can save public organisations, like municipalities, large amounts of money and help retain employees and keep them happy in their working environment.

Easy access to information for better service

When the employees at the Municipality of Silkeborg are working in close contact with the citizens, they get new insights and important new knowledge that can be used to further develop and improve the way they organise their assignments. However, the system they had did not make this important knowledge sharing easy.

The employees on the road had to call or log on to all kinds of systems just to get access to information. Now, they have it all right by their side. - John Andersen, Chief Administrative Officer, IT and Finance for the Home Care Department

Because of difficult access to the needed communication channels, important knowledge and information was lost. Furthermore, the decentralized employees did not communicate with their colleagues.

Colibo customer Silkeborg Municipality Public Sector

Colleagues ‘on the road’ can participate with Colibo

Chief Administrative Officer, John Andersen was therefore on the lookout for a digital solution that was not limited to users who spend their working day behind a computer. They needed a system that was optimised for smartphones and tablets. They found that solution in Colibo. Colibo's intranet is a social intranet solution that fits the individual user. Whether that user is sitting behind a computer at the central office or is constantly on the road. The availability allows all employees to participate on equal terms in the internal communication. All employees can now access important information and share insights.

More and more workgroups are being created on the intranet, where employees can share knowledge. If you are looking for a certain subject, it is easy to find the most relevant employees who can help you. - John Andersen, Chief Administrative Officer, IT and Finance for the Home Care Department


The new mobile intranet has paved the way for improved knowledge sharing and higher efficiency in the everyday work life. The employees at the Municipality of Silkeborg use their new intranet actively to share know-how. As a result, workflows and efficiency have improved significantly.  

Silkeborg kommune

Search and find

John Andersen, Chief Administrative Officer, IT and Finance for the Home Care Department Silkeborg Municipality

More and more workgroups are being created on the intranet where employees can share knowledge. If you are looking for a certain subject, it is easy to find the most relevant employees who can help you.

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Whitepaper

Colibo vs. Sharepoint

Employees want tools with the look and feel that they are used to from their personal life. Colibo is your social intranet and the number one alternative to Sharepoint’s complex setup. Users will love the easy-to-use features and availability on the go.
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Birgitte Rost Villumsen
Birgitte Rost Villumsen
Contact us for more info about the case

Birgitte is the Marketing Coordinator at Colibo A/S, with passion for strategic communication projects.

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