With offices in 19 different countries, Kosan Crisplant (a part of MAKEEN Energy) is a truly global company. Communication across borders can be difficult, and at Kosan Crisplant experienced some frustration with the lack of knowledge sharing between their offices. The lack of internal communication often resulted in employees at different offices was working on the same tasks, to solve the same problems, instead of further development on the good work already done.
Kosan Crisplant Head Office near Randers, DK
Kosan Crisplant – Where know-how is the key to success
Kosan Crisplant delivers custom solutions to the gas industry. They are world-reknowned for delivering high-class systems. These solutions are based on analyses of the customers’ needs and demands. This requires well-functioning teamwork among the company’s employees to ensure that no valuable data is lost. Kosan Crisplant and Corporate Communication Manager Lillian Christensen knew that more effective internal communication and knowledge sharing could be beneficial for the company and the daily work of the employees. They, therefore began to search the market for the right collaboration tool that could meet the demands of a large, international company such as Kosan Crisplant.
Listen to your employees
As the result of an employee survey, Kosan Crisplant identified that there was a general frustration among the employees about the lack of knowledge sharing internally. There was a feeling that they could be more productive if the whole organization could benefit from the learnings and findings from their colleagues all over the world. And as the employee survey clearly showed, they did not have access to the right collaboration tool to be more efficient. Too many emails were sent back and forth and important files were at risk of being misplaced. When communication isn’t organised, the likelihood of misinformation and loss of important knowledge is vast.
Improving collaboration and efficiency
Manager for Corporate Communications, Lillian Christensen, and Kosan Crisplant found that Colibo was a solution that met a lot of the demands that they had for a collaboration tool. Kosan Crisplant has received a Colibo intranet that solved a lot of the issues that used to be a source of frustration. With the new and dynamic intranet, the employees experience an optimized workday and an easier access to co-workers in other countries. Colibo's Intranet has united the big organisation in one digital workspace that helps them collaborate and communicate. The employees have easy access to each other's knowledge and answers for different challenges in their everyday working life. Lillian Christensen says:
By implementing Colibo's intranet, management frustrations have been substituted with happier employees and an optimised workflow that allows employees to focus on the most important tasks at hand. Colibo has become the centre of dynamic knowledge sharing among Kosan Crisplant’s offices around the world.